Soft Skills for Professionals

The training Soft Skills for Professionals offers you the most effective methods and practical tools for personal effectiveness.

Skills such as working together, communicating convincingly and self-reflection are essential to remaining valuable to your current and future employers. Do you feel that your ideas are insufficiently accepted and that you have difficulty convincing others? Do your obstructive thoughts get in the way of your ambitions? The training Soft Skills for Professionals offers you the most effective methods and practical tools for personal effectiveness. You will learn to understand the other person better, give your message clearly, increase your adaptability and act decisively. With sound communication and social skills you will be able to distinguish yourself as a professional.

This course is suitable for all professionals including project managers, ICT, financial, sales, marketing and HRM professionals who want to distinguish themselves as professionals with communication and social skills. Professionals who see soft skills as an important mechanism for their personal development and who want to influence and steer other people's behaviour.

— You know your strengths and talents to achieve your personal goals
— You are able to portray your message and increase your influence in working with others.
— You know how you experience and influence the behaviour of others
— You can use your communication style flexibly and attune it to your interlocutor
— You know what you need and you dare to stand up for this
— You have a clear vision of your future and work

Day 1: Personal effectiveness
- Formulating personal goals
- Discovering strengths and talents
- Overcoming obstacles
Day 2: Effective communication
- Levels of communication
- Dealing with resistance
- Making effective use of your communication style
Day 3: NLP
- Fundamentals and principles of NLP
- Making contact and 'reporting
- Impact of unconscious patterns
Day 4: Influencing effectively
- Perception and perception of behaviour
- Effect of your behaviour on your environment
- Flexible use of different communication styles and tools
Day 5: Assertive performance
- Convincing and hampering thoughts
- Dealing with difficult conversations and conflict management
- Increasing your assertiveness
Day 6: Developing your own talent
- Needs in the current labour market
- Internal Entrepreneurship
- Development from goals to a plan for the future

Intake | Before the course you will gain access to the ICM interactive learning environment. Here you will fill in an online intake form in which you answer a number of questions to ascertain your personal learning goals. This way you are optimally prepared for the course and during the meetings there is extra opportunity for practice-oriented learning and room for discussing your own coaching experiences. A highly experienced team coach will guide you during the many active exercises.

Experienced trainers | An experienced trainer will supervise the classroom meetings in which your learning needs are central. Your trainer is a professional expert.

Blended learning | At ICM we believe in blended learning, where online learning enhances classroom learning. Because you gain knowledge beforehand, there is more time to learn from each other during a classroom meeting.