Copilot for Microsoft 365 User Enablement Specialist (MS-4007)

Deze cursus leert het gebruik van Microsoft Copilot voor Microsoft 365 met behulp van een gebruikersinschakelingsframework.

Beschrijving

Je studeert in jouw eigen tempo in ons Open Leercentrum onder begeleiding van een gecertificeerde trainer

Deze cursus leert je hoe je de adoptie van Microsoft Copilot voor Microsoft 365 kunt stimuleren door het gebruikersondersteuningskader te gebruiken om een robuust adoptieplan te creëren en implementeren.

Doelgroep Deze cursus is bedoeld voor gebruikersondersteuningsspecialisten, zakelijke leiders, managers, IT-professionals, consultants of iedereen die betrokken is bij de adoptie van Microsoft Copilot voor Microsoft 365 binnen hun organisatie.

Onderwerpen

• Describe the purpose and functionalities of Copilot for Microsoft 365.
• Outline the working principles behind Copilot for Microsoft 365.
• Identify the core components integral to Copilot for Microsoft 365.
• Articulate Microsoft's dedication to responsible AI practices.

• Identify and apply the key features of Copilot for Microsoft 365 in each Microsoft 365 application to enhance your productivity and workflow.
• Understand how Copilot for Microsoft 365 integrates with Teams to provide a centralized hub for all your work-related information.
• Utilize the AI capabilities of Copilot for Microsoft 365 to transform your approach to tasks in Microsoft 365, making them more intuitive and efficient.

• Describe the best practices for using Copilot for Microsoft 365.
• Understand how to effectively prompt Copilot for Microsoft 365.
• Describe the capabilities of plugins within Copilot for Microsoft 365.
• Understand Microsoft Graph connectors and how they can be used to integrate data from external sources into Copilot for Microsoft 365.

• Describe the importance of user enablement.
• Describe the three-part approach to becoming AI-powered with Copilot for Microsoft 365.
• Describe the People First strategy and its three key principles.
• Describe the Copilot for Microsoft 365 user enablement framework.
• Discover insights from an organization who adopted Copilot for Microsoft 365 to transform their business.

• Understand the key roles needed to assemble the appropriate user enablement team.
• Create an AI council.
• Define a user experience strategy.
• Identify and prioritize scenarios.
• Establish success measures and reporting plan.
• Assess your organization's readiness.

• Establish a Copilot for Microsoft 365 Center of Excellence
• Build a Champion and an Early Adopters Programs
• Build an engagement strategy
• Build a training strategy
• Describe rapid enablement training

• Gather feedback from users through listening sessions.
• Track end user adoption through distribution of surveys.
• Review and track Copilot usage in the Microsoft Copilot Dashboard in the Microsoft 365 admin center.
• Conduct monthly service health reviews.
• Encourage ongoing engagement of Copilot for Microsoft 365.

• Describe the three-part strategy to enhance Copilot for Microsoft 365.
• Design scenarios using the Modern Collaboration Architecture framework.
• Describe how Copilot Studio helps you customize Copilot for Microsoft 365.