SVH Social Responsibility (English course)
Startdata en plaatsen
HOC.nl - Horeca Opleidingscentrum biedt haar producten standaard aan in de volgende regio's: 's-Hertogenbosch, Alkmaar, Almere / Lelystad, Alphen aan den Rijn, Amersfoort, Amsterdam, Apeldoorn, Arnhem, Assen, Breda, Delft, Den Haag, Deventer, Dordrecht, Drachten, Ede, Eindhoven, Emmen, Enschede, Gouda, Groningen, Haarlem, Haarlemmermeer, Heerenveen, Hilversum, Leeuwarden, Leiden, Maastricht, Middelburg, Nijmegen, Roermond, Terneuzen, Tilburg, Utrecht, Veenendaal, Venlo, Westland, Zaanstad, Zoetermeer, Zwolle
Beschrijving
When you're working in the hospitality industry and you serve alcohol to your guests in The Netherlands, you'll need to comply with the law (which is called in Dutch) 'Drank- en Horeca wet'. You will also have to comply with this law if you work in an off-licenced/wine store formula. This law requires that during opening hours there must be at least 1 employee who has the 'Diploma SVH Social Responsibility' (In Dutch called 'Diploma SVH Sociale Hygiëne). Every supervisor and employee who works indepently is obligated to have this Diploma.
Target Audience
This course is suitable for entrepeneurs, executives and employees working in the hospitality industry or in liquor stores. When workin…
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When you're working in the hospitality industry and you serve alcohol to your guests in The Netherlands, you'll need to comply with the law (which is called in Dutch) 'Drank- en Horeca wet'. You will also have to comply with this law if you work in an off-licenced/wine store formula. This law requires that during opening hours there must be at least 1 employee who has the 'Diploma SVH Social Responsibility' (In Dutch called 'Diploma SVH Sociale Hygiëne). Every supervisor and employee who works indepently is obligated to have this Diploma.
Target Audience
This course is suitable for entrepeneurs, executives and employees working in the hospitality industry or in liquor stores. When working in any other organisation where alcohol is being served to guests (like a community centre, health care institution or sports association) you will need Social Responsibility as well.
Course Topics
- Law (in Dutch this is called the 'Drank- en Horecawet')
- Hotel anc catering industry, corporate- and hospitaly formula
- House rules
- Alcohol, Drugs and Gambling
- Dealing with agression, violence and sexual intimidation
- Safety precautions
Course duration and time table
The day course contains of 1 day from 09:00 a.m. till 16:50 p.m. with shortly after the SVH Exam from 17:10 till 17:50 p.m.
During the course the trainer will discuss all the information from the SVH course book and there is always possibility to ask questions. Furthermore there will be practised with three test exams for an optimal preparation on the exam.
Including SVH exam Social Responsibility
The course will start from 09:00 a.m. till 16:50 pm. The exam will start directly after the course at 17:10 pm and takes 40 minutes. The exam consists of 40 multiple choice questions (A, B, C). To pass the exam at least 29 questions have to be answered correctly. The fee for the SVH Exam Social Responsibilty is included in the price.
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Deel je ervaring
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