Collaboration Communications Systems Engineer (MS-721)

Wil jij Microsoft Teams inzetten voor efficiënte communicatie en samenwerking? In deze training leer je hoe je Teams Phone, vergaderingen en gecertificeerde apparaten configureert, implementeert en beheert.

Wat leer je in deze training?

• Teams Phone en vergaderingen – Implementeer en beheer Teams Phone, Microsoft Calling Plans, Operator Connect en Direct Routing.
• Teams-apparaten en vergaderruimtes – Configureer en beheer Microsoft Teams Rooms, Surface Hub en gecertificeerde Teams-apparaten.
• Netwerk- en prestatiebeheer – Optimaliseer netwerkprestaties voor Teams-media en configureer Teams Phone-integraties.
• Beheer en monitoring – Gebruik Teams Admin Center, PowerShell, Teams Rooms Pro Portal en Call Quality Dashboard voor optimaal beheer.\
• Probleemoplossing en optimalisatie – Los storingen op en zorg voor een soepele Teams-ervaring binnen je organisatie.

De training bevat Engelstalig lesmateriaal en wordt gegeven door een Nederlandstalige docent.Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.

Collaboration Communications Systems Engineers have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, identity and access management.

They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365 Administrators. In addition, they may work with owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.

• Introduction to Teams meetings and calling
• Plan for Teams Phone
• Plan for Microsoft Teams Rooms and Surface Hub
• Plan and optimize network performance for Teams media
• Configure and deploy Teams Phone
• Configure and deploy Teams Phone with Direct Routing
• Extend Teams Phone with additional services
• Manage meetings and events experiences
• Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
• Configure and manage voice users
• Configure auto attendants and call queues
• Configure, deploy, and manage Teams devices
• Guided project - Prepare meeting room experiences
• Monitor and troubleshoot Teams collaboration communications systems

MICROSOFT MS-721