ITIL® Managing Across the Lifecycle (MALC)

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Beschrijving

Good e-Learning is an award-winning online training provider, delivering market-leading digital courses to business and IT professionals around the globe.

Our fully-accredited online courses have won a significant amount of acclaim in recent years. We won the 'Outstanding Certification Product' prize at The Open Group Awards 2018, along with the 'Best Online Corporate Training Provider' award with CV-Magazine. More recently, Course Conductor awarded us the titles of 'ITIL Leader' and 'ITSM Leader'.

Managing Across the Lifecycle (MALC) focuses on providing candidates with the skills to support an organizations service delivery by bridging the service lifecycle stages.


The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas. ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value and this knowledge is validated in the associated exam and certification.


Our course has been fully accredited by EXIN, who are licensed by AXELOS as an Examination Institute for IT Service Management.
ITIL® is …

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Veelgestelde vragen

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Nog niet gevonden wat je zocht? Bekijk deze onderwerpen: ITIL Overzicht, Projectmanagement, ITIL Service Manager, ITIL Practitioner en ITIL Foundation.

Good e-Learning is an award-winning online training provider, delivering market-leading digital courses to business and IT professionals around the globe.

Our fully-accredited online courses have won a significant amount of acclaim in recent years. We won the 'Outstanding Certification Product' prize at The Open Group Awards 2018, along with the 'Best Online Corporate Training Provider' award with CV-Magazine. More recently, Course Conductor awarded us the titles of 'ITIL Leader' and 'ITSM Leader'.

Managing Across the Lifecycle (MALC) focuses on providing candidates with the skills to support an organizations service delivery by bridging the service lifecycle stages.


The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas. ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value and this knowledge is validated in the associated exam and certification.


Our course has been fully accredited by EXIN, who are licensed by AXELOS as an Examination Institute for IT Service Management.
ITIL® is a registered trademark of AXELOS Limited.


Students who take this course will learn:

  • Key concepts of the ITIL Service Lifecycle
  • Communication and Stakeholder Management
  • How to integrate service management processes across the service lifecycle
  • How to managing services across the service lifecycle
  • How to Implement and improve service management capability
  • Measurement, governance and organization
  • Everything needed to pass the official ITIL Managing Across the Lifecycle (MALC) exam

How to get certified

  • It is a complex multiple-choice exam with 10 scenario-based questions
  • There is a time limit of 120 minutes to complete the exam
  • The exam is closed book, with only the provided materials being permitted for use
  • The pass mark for the exam is 70%: you must get 35 out of 50 questions correct
  • Successfully passing the exam will earn delegates 5 credits towards ITIL Expert level

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Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.

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