IT Service Management Configuration [SM250]

De cursus van Global Knowledge Network Netherlands B.V. is niet beschikbaar meer op Springest. Bekijk hieronder enkele alternatieven:

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ITIL4 Foundation Training

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Description ITIL 4 Foundation is the entry level course for ITIL certification in IT Service Management (ITSM). The training course is desi…

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ServiceNow Customer Service Management (CSM) Fundamentals

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Master the setup, configuration and usage of the ServiceNow CSM application Description In this 2 day interactive course attendees master t…

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ServiceNow Even Management Fundamentals

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Description Event Management starts with an event generated from a monitoring solution and ends with automated remediation of an infrastruc…

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ITIL® 2011 Foundation Certification

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The objectives of this foundation course in IT service management are to enable you to understand the importance of service management, bot…

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eLearning ITIL Intermediate Service Operation

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Introduction This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes asso…

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eLearning ITIL Intermediate Service Design

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Introduction This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes asso…

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eLearning ITIL Intermediate Service Strategy

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Inleiding The E-learning Course ITIL Intermediate Lifecycle Service Strategy immerses learners in the overall concepts, processes, policies…

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ITIL® Operational Support Analysis (OSA)

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ITIL Operational Support and Analysis (OSA) focuses on the practical application of OSA practices in order to enable event, incident, probl…

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ITIL® Service Offerings Agreements (SOA)

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Service Offerings and Agreements (SOA) focuses on the practical application of SOA practices in order to enable service portfolio, service …

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eLearning ITIL Intermediate Service Transition

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Introduction This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes asso…