ITIL 4 Strategic Leader / Managing Professional Strategist: Direct, Plan & Improve examen verplicht!

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Startdata en plaatsen

placeAmsterdam, Eindhoven
4 aug. 2021 tot 6 aug. 2021
placeAmsterdam, Eindhoven
24 jan. 2022 tot 26 jan. 2022

Beschrijving

Wij zijn pas tevreden als u het bent !

The ITIL 4 Strategic Leader / Managing Professional Strategist: Direct, Plan & Improved is designed for the candidates who need to develop the skills that are required to guide the organisation into becoming a learning and improving IT organisation. Example of topics  that will be discussed during the ITIL 4 Strategic Leader / Managing Professional Strategist Direct, Plane & Improve are the Lean and Agile ways of working and how a company can benefit from this.

Target audience ITIL 4 Strategic Leader / Managing Professional Strategist: Direct, Plan & Improve

• The managers that want to structure the strategy and direction of the company or to develop a continual growing and improving team.

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Veelgestelde vragen

Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.

Nog niet gevonden wat je zocht? Bekijk deze onderwerpen: ITIL v4, ITIL Overzicht, ITIL Practitioner, ITIL Foundation en ITIL v3.

Wij zijn pas tevreden als u het bent !

The ITIL 4 Strategic Leader / Managing Professional Strategist: Direct, Plan & Improved is designed for the candidates who need to develop the skills that are required to guide the organisation into becoming a learning and improving IT organisation. Example of topics  that will be discussed during the ITIL 4 Strategic Leader / Managing Professional Strategist Direct, Plane & Improve are the Lean and Agile ways of working and how a company can benefit from this.

Target audience ITIL 4 Strategic Leader / Managing Professional Strategist: Direct, Plan & Improve

• The managers that want to structure the strategy and direction of the company or to develop a continual growing and improving team.

• Individuals that want to continue their ITIL Journey.

• IT Service Managers.

Training duration ITIL 4 Strategic Leader / Managing Professional Strategist: Direct, Plan & Improve

3 days

Pre-requisite ITIL 4 Strategic Leader / Managing Professional Strategist: Direct, Plan & Improve

ITIL 4 Foundation certificate

Learning Outcome ITIL 4 Strategic Leader / Managing Professional Strategist: Direct, Plan & Improve

  1. Understand the key concepts of Direct, Plan & Improve\
  2. Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  3. Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  4. Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  5. Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  6. Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  7. Understand and know how to direct, plan and improve value streams and practices

ITIL 4 Managing Professional / Strategic Leader: Direct, Plan & Improve Examination

Duration:90 minutes

NOTE: Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 75 minutes in total.

Materials permitted: Closed-book

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited.

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